Updates: 16 April - 4 June
June 8, 2022
Improvement
Bug Fix

Hello Enchargians, the month of May has passed, and we’re excited to announce some improvements and bug fixes that we executed to bring a better user experience to you. Let’s start with improvements to some features that we already have in Encharge.

Improvements

Improve performance on Broadcasts, Fields, Flows, and Tags tables with lots of items

Broadcasts, Fields, Flows, and tags that have many items used to be a bit sluggish, but not anymore. As we improved Encharge’s performance in this area, loading these tables on the web app will now be faster.

Search for Broadcasts, Fields, Flows, Tags

Are you having trouble scrolling up and down to find a broadcast, a custom field, a flow, or a tag? Worry no more because we've added the search function on Broadcasts, Custom Fields, Flows, and Tags. Using keywords to search, you can now save time and have better access to these features. Take a look at these examples and see how it works:

Broadcasts

Screen Recording 2022-06-09 at 12.15.24 AM.gif

Custom Fields

Screen Recording 2022-06-09 at 12.17.15 AM.gif

Flows

Screen Recording 2022-06-09 at 12.18.22 AM.gif

Tags

Screen Recording 2022-06-09 at 12.19.39 AM.gif

Activity Stream supports Segment.com as an endpoint

Launch API to manage Email Templates

The API endpoints will create, delete, or update email templates via the API.

Note: The term "Email template" is only used in the API and it refers to an email in the Encharge's interface.

Add “soft bounce” email event to segmentation options

Soft bounce indicates that the recipient's email address is valid and that your email was received by the mail server of the recipient. People with soft bounces are not unsubscribed from your emails but we've added an improvement to the segmentation feature you will now be able to create a segment of people by soft bounce email event.

Screen Recording 2022-06-09 at 02.43.44 AM.gif

Bug fixes

🔧 Fix: Favorites in AI Writer are not scrolling

Previously, the AI Writer Favorites section had an issue where the saved templates aren't scrolling down and only showing the ones that are at the top. We have fixed this and all saved templates can be viewed and selected from the AI Writer Favorites section.

🔧 Fix: Receiving some webhooks with Unicode characters fails

🔧 Transactional API: Fix for emails from the “Transactional” category that are not able to be received multiple times

We love to make great improvements and your thoughts and feedback are very much appreciated.

There's more to come so stay tuned. 😊

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Weekly Updates - 01-15 April
April 18, 2022
Improvement
Bug Fix

Hello Enchargians! Things keep getting better with Encharge and we’re excited to let you know about the things that we've worked on in the first half of April. Here’s a quick recap of the changes and fixes that we implemented:

Improvement

✨Add Today and Yesterday filters to email metrics

Today and Yesterday filters are now available for the email metrics. Adding this to Encharge will give you daily real-time metrics for your emails and provide you with an insight into how effective your emails are with your marketing automation. The new filters can be used on the Metrics page as shown below:

Screen Shot 2022-05-10 at 12.57.07 AM.png

Select the flow and email that you want to generate the metrics of, and set the third filter to either Today or Yesterday to use the new filters.

In addition to this, we also put into action some bug fixes to get Encharge more reliable.

Bug fixes

🔧 Fix: The liquid “titlecase” filter is broken when handling strings ending with space.

🔧 Fix “mixed content” warning on unsubscribe pages on some browsers

🔧 Forward tracked reply to the “reply to” address

When "Track replies" is enabled, Encharge inserts a unique custom generated email address that is used to track responses from your contacts. Prior to having this update, responses were forwarded to the email sender address (the “from-to” address), even if you added a different email address on the “reply to” field. With this fix, responses are now forwarded to your “reply to” address if one is available on the email builder.

🔧 Fix rare case condition that enabled a person to receive an email twice if they entered the flow multiple times at once

People will now receive your email only once if they enter a flow multiple times which will avoid unnecessarily sending the same email.

That's it for this week, Enchargians. More exciting news and useful updates to come! 😃

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We are back! March updates
April 6, 2022
New Feature
Improvement
Bug Fix

Hello, fellow Encharge friends!

You haven't heard from us in a while. Our last update was in December last, and a few of you already asked what's going on with Encharge.

Without sugarcoating it, we'd share with you that in the last 3 months, we've been dealing with a ton of scalability-related issues. We were trying to make the app more reliable to handle the increasing number of users and email volume on the platform. Our development team was working day and night to fix issues related to flow delays and overall infrastructure reliability.

We haven't done a great job of communicating this with you, and we apologize for this.

That said, I'm glad to let you know that in the last few months we managed to make the app much more reliable and faster by optimizing different aspects of the product. Now we are back on track, building new features at full speed.

 In that period, we also managed to roll out several app improvements, bug fixes, and even officially launched our AI Magic Writer and AI Email Autocomplete.

I’ll use this announcement as an opportunity to list the various updates we released in the last 3 months. This is a long update, so make sure to pour yourself a cup of tea. Let’s start with the new additions.

New Features

⚡️ Magic Writer

The Magic Writer is our new AI-assisted email writing tool. It allows you to generate subject lines, email outlines, whole emails, and even rewrite existing subject lines. All that using AI. 

It’s based on the same technology as our free AI-based subject line generator. However, while the free generator has a limit on the number of results you can get, our Magic Writer allows you to generate an unlimited number of AI ideas.

You can access the Magic Writer both in the Simple and the Drag-and-drop email builders. To access the Magic Writer in the Simple Email builder, select a text and then click on Magic Writer. In the Drag-and-drop builder, click on the Magic Writer button at the top right:

Then select the type of results you want to generate:

And see the AI does its magic:

You can even choose the tone of the results like Casual, Critical, Earnest, Inspirational, and so on. Go to your Encharge account and give it a go now.

⚡️ AI Autocomplete

The AI Autocomplete is the second AI feature we launched. To access it, go to the Simple Builder and select one or more sentences. Note that currently this feature only works in the Simple Builder:

This feature uses AI to:

  • Autocomplete your email text - this feature will autocomplete your sentence.

  • Improve it - Rewrite one or more sentences.

  • Or expand it - Expands sentences or whole paragraphs with more text.

Improvements

✨ Greatly improve reliability when building large segments 

Building segments with a large number of people is now quicker and more reliable.

✨ Rebuild UI for bulk actions on the "People" page

We re-designed the UI of bulk actions — Tag All, Archive All, Export All. Now the interface opens up in a pop-up and it’s less likely to mass tag or archive people by mistake.

✨ "Email Activity" trigger step: allow checking if the clicked link in email "contains", "does not contain", "starts with", "ends with" specific text

We added additional parameters for the clicked option in the Email Activity trigger step.

✨ Show soft bounces in the dashboard and Person activity

Apart from hard bounces, you can now see when a Soft bounce occurs in the activity feed.

✨ Show bounce reason in dashboard and Person activity

You can now see the reason for a bounce in the activity feed. You can see this for the email-related activity where the email was not delivered. For example:

✨  Improve reliability for complex "Check Field" steps involving events

We had some reliability and delay issues with Check Field filter steps using Event conditions. Now, this has been fixed.

✨ Greatly optimize flow steps execution time

✨ Prevent phishing attacks by registering similar emails with + sign

✨ Greatly increase the reliability of Transactional email sending

✨ Greatly optimize loading speed when a large number of emails are shown on "Emails" page

✨ Allow mapping to UTM person fields

Before this improvement, it was not possible to map UTM fields. Now you can map UTM fields when importing contacts or in integrations.

Properly notify paused trial accounts or AppSumo accounts that are warming up

We’ve added in-app notifications and email notifications that notify trial accounts that are paused for manual review (when they are sending their first emails), as well as notifications for AppSumo accounts which are currently warming up (again, when they are starting with their email sending). This should minimize confusion for new accounts that just start email sending and get paused.

✨  Encharge Site Tracking: Support identifying user by URL query parameter “enchmailplain”. E.g. ?enchmailplain=someone@example.com

You can now identify users by a query parameter in the URL using ?encmailplain. Note that you need to have site tracking installed on your website.

✨  Enable CORS for Ingest API

Bug fixes

🔧  Fix errors when importing CSV files with a large number of columns

🔧 Fix for "Entered Segment" step occasionally failing when a large number of contacts enter at once

🔧 Fix for: IP not populating for site tracking events

🔧 Ignore anonymous people in "Entered/Left segment" steps when anonymous users are hidden in the account.

If you hide anonymous people (contacts) in your account, they will be ignored for Entered Segment and Left Segment trigger steps.

🔧  Fix for Zap not firing on some unsubscribes

🔧 Merging users: Fix merging unarchived with unarchived user sometimes produces an unarchived user

🔧  Merging users: Fix for empty properties sometimes overwriting properties with data when merging

🔧  Fix for some columns not appearing in People table

🔧  Fix for unsubscribe page preview not showing if a team member doesn’t exist in the account (i.e., is not a contact in the account)

🔧  Email verification: Properly detect disposable emails

Our automated email verification now detects disposable emails and marks them as invalid.

🔧   Fix email sending sometimes fails if the email wasn't sent on the first try

🔧   Fix for editing Person when there are fields without a name

Improvements and Fixes in Enchage integrations

Salesforce

🔧  Prevent timeouts with batch updates from Salesforce

HubSpot

✨  Update CRM scopes to comply with changing Hubspot API

Facebook

🔧  Fix for not all Facebook audiences being pulled

✨  Update to the latest Facebook API version

Slack

🔧  Fix for Slack channels not selectable in workspaces with lots of Slack channels

🔧  Fix for error when posting to Slack with UTF characters

Chargebee

✨ Support Chargebee Product Catalog v2

Segment.com

🔧  Fix for edge-case where users coming through Segment will not be properly mapped to people in Encharge

Stripe

✨ Support payments by Stripe Checkout and Payment Links - now the New Stripe Payment trigger step supports payments made in Stripe Checkout and Payment Links.

Mailchimp

🔧  Fix an issue where an incomplete address would lead to people not being created in Mailchimp

Calendly

🔧  Fix errors when there are no people in a Calendly meeting

Twilio

🔧  Prevent error when anonymous people enter the "Send SMS" step.

That was a loong update, but much needed. If you have any questions or suggestions about these changes please don't hesitate to email us at support@encharge.io

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Improved Unsubscription process and translated Communication Preferences
December 9, 2021
New Feature
Improvement

Important: Please read this update, as it will impact how your email looks and how you communicate with your subscribers.

We just launched an improved unsubscription process, as well as the feature to translate your Communication Preferences page and any other unsubscription pages.

We had several users sharing that the confirmation process for email unsubscription is unclear, leading to some subscribers reporting emails as spam (instead of unsubscribing).

To improve that, we have updated the whole unsubscription process.

We have rolled out 3 unsubscription merge tags:

  • Unsubscribe from category - the subscriber will be able to unsubscribe from a specific email category only. The merge tag to use in emails is: {{person.unsubscribeLink}}

  • Unsubscribe from all emails - the subscriber can directly unsubscribe from all emails from your company (except transactional emails). The merge tag is: {{person.unsubscribeAllLink}}

  • Manage communication preferences - This leads to the current Communication Preferences page, where the subscriber can choose which email categories to unsubscribe from. The merge tag is: {{person.managePreferencesLink}}

Note that you can also use the URL version of the merge tags if you want to populate the URL only (without text). For example, if you want to use custom text. For example: {{person.unsubscribeAllURL}}

When a person clicks to unsubscribe from a category or all emails, they will be taken to a confirmation page like the one below (see screenshot). This is instead of taking them to the Communication Preferences page like we were doing before this update.

263926555_10225013071541331_1337209835729508405_n.jpg

What does that mean for you, and what will change in your emails?

There are 2 important things that will change:

First, if you are using the person.unsubscribeLink merge tag, the text of that link will change from "Unsubscribe" to "Unsubscribe from email category name" — for example, "Unsubscribe from Marketing Emails".

This link will take the user to the unsubscription confirmation page for the specific email category instead of the Communication Preferences. Note that they can still unsubscribe from all emails on that page (see screenshot below).

If you are using the person.unsubscribeURL with custom unsubscribe text no changes will be made to your custom text. However, instead of going to the Communication Preferences, this URL will take the subscriber to the unsubscription confirmation page for the specific category.

The second important thing is that we now use your company logo and company name across the unsubscription confirmation and the Communication Preferences pages. Please make sure to set a proper logo and company name from your account settings page, if you haven't done so yet.

We hope this update will make unsubscription clearer for your audience and reduce spam reports.

Translation of unsubscription process and Communication Preferences Page

The second big update is the new feature to translate the Unsubscription Confirmation pages and the Communication Preferences Page.

To do that, go to Settings → Categories → Customize Communication Preferences and Unsubscribe pages.

You will see all of the translatable snippets grouped into pages.

Screenshot 2021-12-09 at 9.33.53 AM.png

For example, you can translate the following text: "Confirm unsubscription from {{categoryName}}" by entering the translated text in the input section.

Note that you want to keep unchanged the dynamic merge tag {{categoryName}} (or any other merge tags). This will populate with dynamic information, for example, the name of the category that the person is unsubscribing from.

To preview the translated page, click on the "View page" link.

Linked feedback
Translatable Unsubscribed page
Feature Requests
Continue reading
Weekly Updates – 11-17 Oct
October 17, 2021
New Feature
Improvement
Bug Fix

Hope you are doing well, fellow Enchargians. This week have many new things to share — new features, improvements, and bug fixes, so let's dive in!

New features

⚡️ Activity Stream 

This one is for the real data scientists among you. With this advanced API feature you can receive a real-time stream of all events that happen to people in your Encharge account. And by all, we really mean all — everything that we record in our database can be sent to yours — email activity, clicks, web page visits, events, field changes, flow activity, and much more. You can store this activity in your data warehouse for further analytics.

То learn more about it check out the documentation. We haven't launched this feature publicly on our pricing page, but you can take advantage of it today, just reach out to support and ask about the Activity Stream. Note that this feature is offered as an add-on for $99 / month.

Improvements

✨ Liquid timezone filters 

This feature allows you to set timezones using liquid tags. There are 2 main cases:

 {{“now” | set_timezone: “Europe/Berlin”}}  

Changes the timezone of the time to the specified timezone. For instance, if you use {{person.dateField | set_timezone: “Asia/Jerusalem”}} will keep the same date and time as the "dateField", but treat it as GMT+3.

{{“now” | in_timezone: “Europe/Berlin”}} 

Converts the current time to the specified timezone.

✨ In-app status widget

You can now be notified of interruptions in the Encharge service. You can find the app status widget in your account menu above your name:

Screenshot 2021-10-17 at 12.19.04 PM.png

✨ Searchable segment picker

You can now search segments when using flow steps like Entered Segment or Left Segment. Instead of the old-school hard to use dropdown, you can now just enter the name of the segment and select it. Small but handy improvement.

Bug fixes

🔧 Fix link tracking on buttons in Outlook — we had issues with link tracking in the Outlook email client. This has now been resolved.

🔧 Can’t tag people in Search — you can now tag people while you are searching for people.

🔧 Can’t track the same form on different pages — the issue with tracking the same form across different pages on your website has been fixed.

🔧 Trim custom fields value if it is too large — don't go too crazy with the length of your custom fields. Or actually do if you want to, it's up to you. We are now taking care of long field names and trimming them. The maximum length of custom fields is currently a subject to change.

🔧 Handle currency in number fields — we now support currency formatting like "$9520" and "1.00".

Continue reading
Weekly Updates – 27-03 Oct
October 2, 2021

Pretty busy at Encharge HQ, as we managed to roll out some important fixes and improvements.

Improvements

✨ Support for hidden fields for Typeform — you can now map hidden Typeform fields to Encharge custom fields. A small but critical improvement for the Typeform integration.

✨ Duplicate segments and folders — have you ever created a complex segment just to find out you have to do it again? I know I have. With this feature, you can now duplicate segments and folders in Encharge with just a single click. Simply click on the 3 dots next to the segment (or folder) and duplicate it:

Screenshot 2021-10-02 at 10.31.17 PM.png

Bug fixes

🔧 Better support for tracked forms with variable number of fields

🔧 Mailto links in emails are not working

🔧 Transactional API - use explicitly provided subject 

Continue reading
Weekly Updates - 06-12 Sep
September 14, 2021
Improvement

Hey everyone, 

Hope you are doing great and enjoying the last days of good weather (at least here in Europe).

You know what time it is – time for our weekly product updates.

Improvements

✨ Display soft bounces in email metrics – up until now we've been showing Soft bounces as a part of the hard bounces. But they are quite different. You can now see a separate metric for your soft bounces. To learn what's the difference between soft bounces and hard bounces make sure to check this help article.

✨ Allow fractional days/hours (e.g 1.5 hours) in Date Field trigger – you asked and we delivered. You can now specify fractional days and hours in the Date Field trigger step.

Bug fixes

🔧 Show in-app warning if email sending is paused for an account – we now warn you inside the app that your email sending is paused. This usually means that a member of our Account Reviews team will reach out to you soon with more information about the email pausing.

🔧 Segments based on email categories not working for people without preferences – Fixed.

🔧 While editing flow, the message ”Your changes have not been saved, leave anyway" shows incorrectly – Fixed, and you should not see this message anymore.

🔧 Duplicating broadcast doesn't reset “Send in contacts’ timezones” – We had issues related to duplicating a broadcast that was using the "Send in contacts' timezone" feature. This was fixed now.

Continue reading
Date Field Trigger is here!
September 3, 2021
New Feature

It's here, up and running. One of the most requested features in Encharge. The Date Field Trigger and its brother the Birthday/Annual Trigger.

Screenshot 2021-09-03 at 12.51.25 PM.pngfile-pzWPYY8zM9.png

You can now start a Flow based on any date field recorded for a person.

Some of the most common use cases include:

  • Birthdays and name days

  • Trial expiration dates

  • Annual renewal notices for insurances

  • Call reminders, and others. 

The step works with time as well, so you can use it to send reminders before sales calls and others.

The "Birthday/Annual" trigger allows you to trigger a Flow on a recurring basis, every 12 months. As the name suggests, great for sending birthday cards and gifts.

We are super excited to see what you do with these two new triggers!

If you want to learn more about them head out to our knowledge base section:

Linked feedback
Date-field trigger
Feature Requests
Continue reading
Weekly Updates - 23-29 Aug
September 1, 2021

Hey Encharge fans,

We are approaching the end of the summer here in Europe, as we close August with this weekly update. There's plenty of news so grab your smoothie (or coffee) and sit comfy.

New Features

⚡️ "Date Field Trigger" and "Birthday/Annual Trigger" – one of the most requested Encharge features is here! You can now add people to a Flow based on a person's date field. The "Birthday/Annual Trigger" allows you to trigger the flow every year. We're going to dive into more detail in the following update.

Improvements

✨ Option to hide anonymous people – due to a popular demand you can now hide anonymous people under the people section. Click on the filter icon on the right, then select "Hide anonymous people"

Image 2021-09-01 at 10.59.12 AM.jpg

✨ Better date-time picker – we added a new, better looking, and easier to use date picker.

✨ Handle StealthSeminar webhooks – we now support webhooks from StealthSeminar

✨ Handle Sitejet webhooks – also, webhooks from Sitejet

Bug Fixes

🔧 Create segments based on subscription communication preferences.

We fixed the issue with creating segments from subscription categories.

When you create a new segment, select the Field condition. In the fields list, you will see the names of your categories. Select the category name you'd like to create a segment with, then choose the subscription status from the dropdown.

  • Opted in - when a person has explicitly opted in for the category

  • Opted out - When the person has opted out for the category

  • Not opted in or out - Unspecified status

241018569_10224496984359474_7603743735926036372_n.jpeg

🔧 Categories overlapping email subject on mobiles – fixed. 

🔧 Unchanged email shows unsaved warning – fixed. 

🔧 Changes in date fields not showing in user activity – fixed.

🔧 Email metrics not filtered by flow/email – fixed.

🔧 Step metrics not working in some circumstances – fixed.

🔧 Prevent errors if data in field mapped to "Tags" is not text – fixed

🔧 Don't save clicks on unsubscribe center – previously when a person clicks a link for the subscription preferences we were counting it as clicks. Now we don't.

🔧 New Broadcast is not created in the current folder – fixed. When you are active under a folder and create a new broadcast, it will be saved in the folder.

🔧 Prevent errors if there are no traits when creating empty user

🔧 Disallow commas from tags – we now do not allow using commas in tag names.

🔧 Don't show "Trial Ends" triggers for unconnected services. We were showing "Trial Ends" steps for services like Chargebee, Paddle, etc. even when they were not connected and the option to hide unconnected services was turned on. This has been fixed.

🔧 Don't count archived users in Tag counts

Continue reading
Hide Anonymous people across the app
September 1, 2021
New Feature

By super popular demand, you can now easily hide Anonymous people across the app.

Go to the People's page and click on the filter icon at the right. Then select "Hide anonymous people".

You might need to refresh the browser window for changes to take effect.

This feature hides anonymous people (people without email or User Id) from all segments and from the "Activity Stream" in the Dashboard.

Note that anonymous people can still enter Flows and are counted in step metrics ("Were here" / "Are here").

240962359_10224499776469275_1000468267890224366_n.jpeg

Linked feedback
Filter for Anonymous in Activity Stream
Feature Requests
Continue reading
Tracked Form Submitted trigger step is here
August 19, 2021
New Feature

Last week we rolled out a small but powerful feature that was super requested by all of you — the Tracked Form Submitted trigger step.

You can now add people to a Flow in Encharge when they submit one of your tracked forms. For instance, if you track your HTML contact form you can directly start a Flow when a person submits a contact request and automatically send them a confirmation email.

Screenshot-2021-08-19-at-9.13.53-AM.png

It's as easy as 1, 2, 3. 

  1. Track the form on your site. To learn how to do this, check out the guide on setting up form tracking.

  2. Use the Tracked Form Submitted trigger.

  3. Connect it to an action step like Send Email.

That's it!

To learn more about this new step, please read the help article.

Linked feedback
Form Submitted trigger for tracked website forms
Feature Requests
Continue reading
Weekly Updates - 02-08 Aug
August 11, 2021
Improvement
Bug Fix

Hope your summer is going as well as ours!

Here's another dose of weekly updates from team Encharge:

Improvements

✨ Migrate to faster hosting – you can now enjoy a faster and smoother app experience

✨ Optimize loading times for email metrics – accounts with large contact bases were experiencing slower loading metrics, this has been optimized and the metrics now load as fast as any other part of the app.

✨ Anti-spam prevention: Auto unsubscribe people with shortlink in name. Some spammers include short links and other malicious links in their contact names. To prevent them from sending emails with spam links through your account, we are now unsubscribing these contacts automatically.

Bug Fixes

🔧 Don't send emails if an email category has been deactivated. 

🔧 Don't show deactivated categories in the email dropdown when selecting the category of an email.

🔧 Consistent date format for exports.

Continue reading
Weekly Updates - 26-31 Jul
August 2, 2021
New Feature
Bug Fix

Hi friends,

We are here with another weekly product update. This is what our engineering team has been working on in the last week:

Major new features

⚡️ Communication preferences center and email categories – You can now create email subscription categories and let your audience decide what communication to receive from you.Read more about the new feature here.

Bug Fixes

🔧 Handle Unbounce.com webhooks.

🔧 Show date fields in Person in the account timezone – date fields were not showing in the right time zone in people's profile, this has been fixed now.

🔧 Resetting connected app field mapping would break field mapping altogether – fixed.

🔧 Better error messages when a segment is still building. 

🔧 Don't show “Unsubscribe link is missing” warnings for transactional emails. Emails under the "Transactional emails" category don't need a mailing address and unsubscribe link.

🔧 Auto-added UTMs do not work for all links from the Simple email editor – fixed.

🔧 Deleting a team member deletes them from all accounts – fixed.

🔧 “End Flow” can error out if one of the flows to end was deleted – fixed.

Continue reading
Email Categories and subscription center are here!
August 2, 2021
New Feature

email-categories.png

Last Friday we launched one of the most requested Encharge features — email categories and subscription center.

Instead of unsubscribing your contacts from all of your emails, Encharge allows you to create email subscription categories. Your contacts can unsubscribe from one or more of the categories and choose what emails to receive from you, that way reducing your unsubscription rate and increasing the relevancy of your email messages.

You can create categories based on topics, for example, "Promotional emails", "Product updates". Or you can group your emails based on the email frequency "Weekly emails", "Monthly emails", etc.

To manage your Email categories go to Settings → Categories or click on this link - https://app.encharge.io/settings/communication-categories

Encharge has two default categories:

  • Marketing Emails – the default category for all marketing-related emails. All marketing emails require a subscription link and mailing address.

  • Transactional Emails – This is a default special category for system-based emails like password reset, order confirmation, etc. Emails in this category do not need an unsubscribe link and mailing address. Your contacts can not unsubscribe from this category. Note that this category is only available to subscribers to the Premium plan.

Communication Preferences page

Or subscription center. This is the public page where your contacts can manage their subscriptions to categories. Every contact has a unique dynamically generated Communication Preferences page.

This page includes a list of all of your categories (except Transactional emails). A contact can decide what email categories to unsubscribe (or subscribe) to by selecting the category.

Are you ready to decrease your unsubscribe rate and increase your opens?

Manage your email categories or read more in the help docs.

Linked feedback
Email categories (with subscription management center)
Feature Requests
Continue reading
Encharge is the Category Winner in marketing automation for 2021!
July 20, 2021

get-app-1.png

Each year Gartner's GetApp ranks the leading apps inside their most popular categories to help you tackle software selection.

Today we are excited to announce that Encharge was ranked #1 Category Leader in marketing automation for 2021. Encharge is also the only tool that scored 100 points out of 100 based on unbiased data-driven ranking.

Screenshot 2021-07-20 at 11.57.26 AM.png

See the full ranking on the GetApp's website.

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