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This post has been written about in our changelog:
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Translatable Unsubscribed page
Completed
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PR

It would be great if we could translated or at least add some text in a non-English language to the Unsubscribed page. So that our customers (non-English speaking) understand where they ended up at. And while at it, perhaps also add a "Oops, I unsubscribed by mistake, let me re-subscribe back again" link.

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Kalo Yankulov
Dec 9, 2021
Set the status to
Completed

This feature is live! Learn more about the update here

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PR
Dec 9, 2021

Great work! This will definitely help customer experience and reduce the spam reports in non-English speaking markets.

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Kalo Yankulov
Dec 10, 2021

Glad you like it! And yes, we agree.

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P
PR
Nov 24, 2021

The English-only unsubscribe page is increasing my (and Encharge´s) spam rate: Some of the people that want to unsubscribe to my emails click on the unsibscribe link in the email, end up on the English-only unsubscribe page and since they don´t understand, they go back to their email and mark it with "Unsubscribe and report as spam". This is totally unnecessary and hurting our maling reputation and can be solved with the ability (a) to translate the text on the unsubscribe page and/or (b) to add additional text in another language to the page and/or (c) embed the unsubscribe page/button on my own page with my own text.

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